Water damage is a common phenomenon in most homes. This is why water damage companies are in existence. Such companies help you to repair any damaged water system in your home. But remember each company offers different services. Some offer better services than others.
But there are a few things that you have to consider if you want the best water damage restoration company. Dealing with a water-damaged property is hard, and you need the best company to do such jobs.
Characteristics of a Good Water Damage Company
#1. IICRC Certification
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC). This is a non-profit organization that sets standards for good water extraction and restoration.
This organization requires special technicians that can perform work thoroughly and perfectly. IICRC certified worker has the best skills and education on water damage restoration.
Any professional with IICRC certification must handle the standard indoor environmental assessment for suspected mold in a structure. Currently, there are over 60,000 certified technicians and over 6,000 firms.
#2. Level of experience in the water restoration industry
A good water damage and restoration company must have an excellent experience level. Experience is measured by the number of years the company has been in operation. Such a company must have adequate equipment and tools to handle water damage problems.
Apart from water damage and restoration, the company must also be able to handle fire restoration, mold remediation, and commercial water damage.
Make sure the company’s experienced staff will be working on your home. Because sometimes the company can be experienced while the workers are not. If you want an independent professional, then choose one with several years of experience in the industry.
#3. Has excellent restoration plans
A plan is what tells you how the contractor will do the job. So a good water damage restoration company gives the client the whole plan for the job.
Always ask for a plan before you sign the water restoration contract. A plan makes you aware of what will happen during the water damage restoration process.
#4. Has the best restoration equipment and tools
Even an experienced technician depends on his tools and equipment to do a good job. Technology is advancing in all sectors, and water damage technicians also require better tools.
Choose a company that has the best water damage and restoration tools. These include water extraction tools, dehumidification machines, carpet cleaning machines, and air cleaning machines.
#5. Able to fix various water damage issues
Choose a company that can fix more than one water damage problem. A good company should be able to fix other damage issues like fire damage, smoke damage, flood damage, and mold damage. Mold and mildew are the trending issues in the current real estate management. Mold and mildew are hazardous materials that require professional skills to manage.
#6. Quick response to clients
Water damage is critical where every second is special. A good water damage restoration company must be able to respond quickly when the client calls. A good company should respond to texts and emails. Do good research before you hire a company for water damage restoration.
This includes the ability to start the job immediately. There is no time to lose in a water damage situation. A good company should be able to fix the water damage within the shortest time frame.
#7. Good reputation
This can be said to be the number one consideration before hiring a water damage company. Do good research on a specific company to know its history in water management. Look at the website review and social media ratings of the company. Also, ask friends and family about the website.
Past clients are the best source of information about a company. Ask past clients on the company performance if you can get their contact information.
Choose a company that is willing to go over the customer needs for better services. Call in your request and consider how you are treated as a customer. Choose a company that you are treated with kindness and respect.
#8. The cost
Cost is what decides everything nowadays. Do market research of the cost from different water damage companies and choose one with the most competitive prices. Some companies have good prices but offer low-quality services. So you must also consider the type of services a company offers.
In summary, it is not easy to find a trusted water damage company. But make sure you consider five out of the eight factors above. Of course, one company must be better than the other in one aspect but choose one with a good rating. The most important factor is the IICRC certification which means the company has most of the considerations above.